Subaru Genius Automotive Product Specialist - Saco, Maine, United States

  • Job Type: Part Time
  • Category: Automotive,Customer Service Specialist,Product Specialist
  • Published: 01-14-2020
  • Job Location: Saco, Maine, United States
Job Description:

Kind of an odd job title, but a great job!

Patriot Subaru in Saco, ME is looking to add another Subaru " Product Genius" to our team for Part-Time positions. We project 30 hours per week. We offer flexible scheduling (but plan on Saturday's and evenings) , paid training, and a salary based on experience, background and tenure. Part timers are provided with additional discounts on vehicles, service, and parts.

So what is a Product Genius?

You are a Product Specialist who can teach a customer all there is to know about their new car.  After the customer buys a car, we want to show them how to use and operate all the features, including infotainment, comfort, and safety, so that they get the most enjoyment out of the car. The role of the Genius is basically Show and Tell, explaining and demonstrating all of the vehicle’s features that make the car both fun, and safer to drive. Nothing mechanical, it's not about repairs.  Instead, hoow to sync their phone, how to use the Navigation system, adjust the memory seats and steering wheel, what the gauges mean... and so on. There actually is quite a bit, but it is a fun interaction.

This is not a sales position. Instead, your focus will be immediately after the sale.  It is a pressure-free, relaxed atmosphere. By providing this service, the customer will better appreciate their vehicle, which creates a stronger emotional bond for the brand, and the store. The customer is already excited about their new car, and they are even more excited when you show them all the cool stuff!

We are seeking applicants who are bright and charismatic, people-pleasers who enjoy engaging in conversation and the time it takes to teach the customer about their vehicle. To do this job, you will need to study and learn all of the models, to be able to demonstrate their features, accessories, etc.

Most demonstrations take place at the store, but you will also perform new and used car deliveries, driving the vehicle to the customer. You will also follow up with sold customers to see if they have any questions or concerns.

You must be a HS Grad,  and we would prefer college grad. Those who have served in the hospitality industry and direct customer service have the preferred background. A safe driving record is important.

Patriot Subaru in Saco has earned Automotive News' Best Dealerships To Work For - seven times,  Maine's Best Places To Work - seven consecutive years 2013-2019.

Please be sure to include your email and phone contact information.

Job Requirements:
  • Valid Driver's License and a clean driving record
  • HIgh School Graduate, and would prefer a college grad /or working on degree