Service Advisor - Waco, Texas, United States

  • Job Type: Full Time
  • Category: Automotive Service Advisor,Service Advisor
  • Published: 04-14-2026
  • Salary: 40000 - 100000 Per Year
  • Job Location: Waco, Texas, United States
Job Description:

About Allen Samuels Chrysler Dodge Jeep Ram FIAT Waco

Allen Samuels Chrysler Dodge Jeep Ram FIAT Waco is dedicated to delivering exceptional customer service and automotive expertise. We are seeking a professional Service Advisor to join our team and support our commitment to customer satisfaction and quality service.

Job Details

  • Salary: From $40,000 to $100,000 annually
  • Job Type: Full Time
  • Location: Waco, TX 76712

Position Overview

As a Service Advisor, you will serve as the primary contact for customers seeking vehicle service and repairs. Your responsibilities include understanding customer needs, coordinating with technicians, and ensuring timely and accurate service delivery while maintaining clear and courteous communication.

Key Responsibilities

  • Greet and assist customers promptly and professionally.
  • Inspect vehicles and review service history to identify required services.
  • Promote services, parts, and accessories by demonstrating product knowledge.
  • Prepare and provide accurate estimates for service costs and timelines, securing customer approval.
  • Monitor the progress of vehicle repairs and keep customers informed of updates or additional recommendations.
  • Manage warranty repairs according to manufacturer standards.
  • Confirm service appointments by phone and follow up with customers after service completion.
  • Inspect vehicles before delivery to ensure all work is completed correctly.
  • Comply with all state and federal regulations related to vehicle repair and consumer protection.
  • Maintain positive relationships with customers, coworkers, and vendors, reflecting company values.

Working Hours

This is a full-time role with standard dealership hours. Specific schedules will be provided upon hiring.

Compensation and Benefits

  • Competitive salary ranging from $40,000 to $100,000 annually, based on experience and performance.
  • Performance-based compensation plan.
  • Paid time off to support work-life balance.
  • Medical benefits for health and wellness.
  • Employee vehicle purchase program with exclusive deals.
  • Comprehensive training and career development opportunities.

Join Allen Samuels Chrysler Dodge Jeep Ram FIAT Waco and build a rewarding career in a professional and supportive automotive environment.

Job Requirements:

Qualifications and Requirements

  • Minimum of two years of experience as a Service Advisor.
  • High school diploma or equivalent.
  • Valid Texas driver’s license with a good driving record.
  • Positive attitude with an energetic personality.
  • Excellent verbal and written communication skills.
  • Professional appearance and strong work ethic.
  • Ability to work effectively in a process-oriented environment.

Additional Information

  • Access to extensive product and inventory resources.
  • Ongoing company-wide training.
  • Strong company reputation.
  • Opportunities for growth.
  • Professional, enthusiastic, and supportive work environment.

We are an Equal Opportunity Employer and maintain a drug-free workplace.


WHAT WE OFFER:

  • Tremendous product & inventory
  • Ongoing company-wide training
  • Strong company reputation
  • Growth opportunities
  • Professional, enthusiastic & supportive working environment

When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer.

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary.

We are an Equal Opportunity Employer and a drug-free workplace.

We Would Really Like To Hear From You!

Top