Oil Change Technician - Indianapolis, Indiana, United States

  • Job Type: Full Time
  • Category: Auto Mechanic,Auto Technician,Express Lane Technician,Lube Technician
  • Published: 04-19-2024
  • Job Location: Indianapolis, Indiana, United States
Job Description:

Oil Change Technician

 

The Oil Change Technician is expected to:

  • Protect the legal, financial and moral well-being of the dealership;
  • Perform lube, oil, filter and multipoint service for customer vehicles;
  • Be a teacher to support the efforts of other employees to be successful.
  • Seek ways to improve business operations efficiencies and customer service.

Primary Duties:

1. Ensure maximum productivity, customer service and cost control.

  • Perform all lube, oil, filter and multi-point inspection processes to ensure proper diagnoses.
  • Assess any supplemental vehicle needs.
  • Perform quality service at all times and notify management of any substandard processes, parts or procedures.
  • Maintain clean vehicles during all servicing and repairs.
  • Achieve customer service satisfaction through prompt and accurate service and communication.
  • Maintain a clean and safe work environment at all times and adhere to all OSHA/EPA requirements.
  • Perform all job duties requested by management.

2. Operate with integrity:

  • Demand the highest ethical standards from self and others.
  • Set an example of positive attitude and professionalism, including a neat, orderly and safe work environment.
  • Set an example of outstanding attendance, positive attitude, professionalism, including orderly and safe work environment.
  • Maintain a neat, orderly and safe work environment
Job Requirements:

Qualifications:

  • High school diploma or the equivalent recommended but not required.
  • One year experience as a technician's assistant or apprentice.
  • Maintain valid driver's license and MVR within company policy requirements.
  • Local state inspection license preferred

Physical Requirements:

  • Work performed in shop setting
  • While performing the duties of this job, the employee is exposed to weather conditions precedent at that time.
  • Exposure to shop environment such as noise, dust, odors and fumes, chemicals and adhesives.
  • Required to lift up to a minimum of 100 lbs.
  • Regularly required to sit, stand, bend, reach, talk, hear, use hands and fingers, handle or operate objects, tools or controls.
  • Occasionally required to stoop, kneel or crouch.
  • Required vision include close vision, distance vision, peripheral vision and the ability to adjust focus.
  • Required to operate equipment and move vehicles in a safe manner at all times.

To perform the job successfully, an individual should demonstrate the following competencies to perform the essential functions of this position:

  • Leadership- the individual demonstrates ethical and followership behaviors which promotes our company standards resulting in a cohesive and effective team.
  • Compliance- the individual understands and adheres to all Company standards, state and federal laws and regulations as well as product pricing guidelines of all lenders, agencies or business partners.
  • Customer Service- the individual understands his/her role in providing excellent customer service through the defined processes which promote efficiencies, fairness and cost effectiveness.
  • Ethics/Integrity- the individual represents the dealership by conducting his/her self in a professional and courteous business manner that demonstrates integrity and avoids the actual or perception of a conflict of interest.
  • Oral Communication- the individual clearly identifies and professionally expresses issues in positive or negative situations.
  • Planning/Organizing- the individual prioritizes and plans work activities and uses time efficiently.
  • Quality- the individual demonstrates accuracy and thoroughness and monitors own work to ensure quality.
  • Dependability- the individual is consistently at work and on time, follows instructions, responds to management direction and solicits feedback to improve performance.
  • Safety and Security- the individual observes safety and security procedures and uses equipment and materials properly.

Benefits and what we offer:

Our team members enjoy a positive working environment with opportunities for professional growth through training and advancement from within the organization.

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