Customer Service Lead Cashier - Naples, Florida, United States

  • Job Type: Part Time
  • Category: Customer Service
  • Published: 08-27-2025
  • Job Location: Naples, Florida, United States
Job Description:

Job Title: Customer Service Lead Cashier

Company: Seed to Table

Location: Naples, Florida

 

About Us:

Are you passionate about delivering top-notch customer experiences? Do you thrive in fast-paced environments and have a knack for problem-solving? If so, we have the perfect opportunity for you to lead our exceptional customer service team, setting the stage for memorable experiences in the world of premium grocery and dining! Buckle up for a rollercoaster of joy, laughter, and high-fives as you lead our squad in delivering service that's not just exceptional—it's legendary!

 

Ignite Your Customer Service Brilliance: A Lighthouse of Positivity, Illuminating Exemplary Service Across Every Interaction!

As Frank Oakes wisely said, "There are no strangers here, only friends we have yet to meet." We're on the lookout for a dynamic Customer Service Lead to spearhead our commitment to exceptional customer experiences.

Key Responsibilities: As a Customer Service Lead Cashier at Seed to Table, you'll be responsible for:

  • A strong commitment to providing exceptional customer service and ensuring customer satisfaction.
  • Provide guidance and support to team members, fostering a positive and collaborative work environment.
  • Interact with customers to address inquiries, provide assistance, and ensure a high level of customer satisfaction.
  • Oversee day-to-day operations of the customer service department.
  • Possess in-depth knowledge of the products and services offered in the store.
  • Handle and resolve customer issues, disputes, or complaints in a timely and effective manner.
  • Efficiently manage time to handle multiple tasks, prioritize responsibilities, and ensure that customer service operations run smoothly.
  • Implement best practices to enhance the customer experience.

Qualifications: To excel in this role, you should have:

  • Excellent communication and problem-solving abilities.
  • A guest-centric approach and a passion for providing outstanding service.
  • Adaptability to a fast-paced, ever-changing retail/ grocery environment.
  • Strong time management and keen attention to detail when managing operational aspects.
  • A positive attitude and commitment to fostering teamwork.
  • Ability to handle challenging situations and resolve customer complaints effectively.
  • Ability to communicate clearly and professionally with customers, team members, and other departments.
  • Willingness to assist team members and contribute to the overall success of the store.
  • Maintains a polished and professional appearance.
  • Must be 18 years or older.
  • Reliable transportation is a must.
  • Fluency in English is essential, with Spanish language skills considered a valuable asset.
  • Non-slip shoes are mandatory to ensure the safety of both you and our guests.
  • You are legally authorized to work in the United States.
  • Previous experience in a customer service role is essential, preferably in retail or grocery.

Benefits:

  • Growth opportunities within our organization.
  • Professional development and ongoing training.
  • A dynamic and collaborative work environment.
  • Discounted dining experiences at Seed to Table.
  • Paid vacation.

 

Physical Requirements: 

  • Flexibility: You must demonstrate flexibility by bending, twisting, stooping, and squatting as needed to ensure an efficient and enjoyable customer experience for our guests. This involves adjusting your body to accommodate different tasks and guest needs.
  • Strength: Regularly, you are required to lift and move objects weighing up to 10 lbs. This includes lifting items at or above waist level and at or below waist level.
  • Endurance: Your physical endurance allows you to perform at your best during extended periods, ensuring guests receive the highest quality service. You may need to stand, walk, or be on your feet for extended periods without compromising the quality of service.
  • Acute Senses: your acute listening, dexterity, visual acuity skills, and hearing enable you to pay attention to every detail, maintain effective communication, and provide remarkable guest service. This is crucial for accurately assisting customers, reading labels, and arranging merchandise.
  • Multitasking Skills: Your multitasking skills allow you to handle multiple responsibilities simultaneously. This requires mental and physical agility.

Connect with Us:

Stay updated on all things Seed to Table and join our customer service journey by following us on your favorite social media platforms:

 

Seed to Table is an equal opportunity employer, and we encourage candidates from all backgrounds to apply. 

 

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