Automotive Service Advisor and Dispatcher
Here We Grow Again! We’re looking for the Best Service Advisor/Dispatcher in the Business. If you have the experience and the must Win Attitude you need to be on our Roster. Experience determines your starting salary! Top pay for well qualified Candidates.
Successful and Competitive New Dealer Group is seeking a qualified person to join their service department. We know great vision without great people is irrelevant. Our partner’s success comes from building teams that believe in Unity and Harmony which creates great Synergy that becomes the foundation for everyone’s success! Is that you? Are you the next team member to help us grow this business?
Opportunity: Automotive Service Advisor/Dispatcher
DUTIES OF SERVICE Advisor/Dispatcher:: Forecasting and goal setting for the department and staff. --Maintain our 1st place CSI ranking in the district. --Understand and promote effective dispatching. --Maintain high ROI from marketing efforts. --Maintain and continuously improve customer retention. --Responsible for all service operations and process. --Identify areas of opportunities and threats. --Insure that the workflow process moves efficiently and accurately. --Consistent coaching and leadership skills needed to motivate and grow staff. --Maintain a high level of visibility to staff and customers. --Maintain shop cleanliness and organization. --Hold daily and weekly production meetings based on set goals. --Work with other department managers to coordinate activity to achieve mutual goals. -- Maintain and safe and clean work environment. --Back up Advisors as needed.
Qualifications: --Service Advisor/Dispatcher experience for a minimum of 2 years --Some technician experience is a plus --Familiarity with handling warranty policies and procedures --Professional appearance --Must be a problem solver and multi-tasker -- Knowledge of Microsoft Office products and have good written and communication skills --Proven track record of fostering a positive and safe work environment for all staff -- Must have a high level of integrity.
We offer an excellent compensation plan with UNLIMITED EARNINGS BASED ON RESULTS
If selected, our commitment to you:
∙ Excellent Medical Benefits
∙ Paid Vacation
∙ Friendly and Flexible work Schedule
∙ Monthly and Yearly Bonus Plans
∙ Unlimited Earning Potential
∙ Promotions Within! Excellent Advancement Opportunity!
∙ High Customer Satisfaction For Both Sales & Service
∙ Very Aggressive Advertising Budget and Campaigns
Dealer Recruiting Services represent dealers that are EOE/Drug Free Work Environment.