Automotive Service Advisor - Glendora, California, United States

  • Job Type: Full Time
  • Category: Automotive Service Advisor,Automotive,Sales,Service Advisor,Service Writer
  • Published: 03-28-2026
  • Job Location: Glendora, California, United States
Job Description:

About Toyota of Glendora

Toyota of Glendora is a leading automotive dealership dedicated to providing exceptional customer service and quality automotive care. We are seeking a professional Automotive Service Advisor to join our team and help deliver outstanding service experiences to our customers.

Job Details

  • Job Type: Full-Time
  • Location: Glendora, CA 91740

Key Responsibilities

  • Greet service customers promptly and courteously in a professional manner.
  • Inspect vehicles and review service history to accurately identify customer needs.
  • Promote and sell appropriate services, parts, and accessories based on product knowledge and customer requirements.
  • Provide accurate estimates of costs and completion times for recommended services and obtain customer authorization.
  • Monitor the progress of vehicle services throughout the day, communicate updates to customers, and secure approval for any changes in cost, time, or services.
  • Inspect vehicles prior to customer delivery to ensure all services and repairs were completed correctly, and explain the results to customers.
  • Adhere to all state and federal automobile repair laws and consumer protection regulations.
  • Demonstrate company values consistently in all interactions with customers, colleagues, and vendors.

Work Hours and Environment

This is a full-time, in-person position based at Toyota of Glendora, CA. The role requires strong communication skills and the ability to work effectively in a process-driven, customer-focused environment.

Compensation and Benefits

  • Competitive compensation plan designed to reward performance.
  • Paid time off to support work-life balance.
  • Medical benefits to support health and well-being.
  • Employee vehicle purchase program.
  • Comprehensive training to help you succeed in your role.

Join Toyota of Glendora and advance your career in the automotive industry with a team that values professionalism and customer service excellence.

Job Requirements:
  • Minimum of two years’ experience as a service advisor in the automotive industry.
  • Valid driver’s license in the state of California with a clean driving record.
  • Positive, high-energy attitude with a professional appearance and strong work ethic.
  • Excellent customer service skills with strong verbal and written communication abilities.
  • Ability to work effectively in a structured, process-driven environment.

What We Offer

  • Extensive product knowledge and inventory.
  • Ongoing company-wide training.
  • Strong company reputation.
  • Opportunities for career growth.
  • Professional, enthusiastic, and supportive working environment.

We are an Equal Opportunity Employer and maintain a drug-free workplace.


WHAT WE OFFER:

  • Tremendous product & inventory
  • Ongoing company-wide training
  • Strong company reputation
  • Growth opportunities
  • Professional, enthusiastic & supportive working environment

When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer.

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary.

We are an Equal Opportunity Employer and a drug-free workplace.

We Would Really Like To Hear From You!

Top