Automotive Service Adviser Blossom Chevrolet - Indianapolis, Indiana, United States

  • Job Type: Full Time
  • Category: Automotive Service Advisor,Automotive,Customer Service,Service Advisor
  • Published: 06-30-2020
  • Job Location: Indianapolis, Indiana, United States
Job Description:

Automotive Service Writer

So, you want to work for a dealership that makes you feel like family? You've come to the right place. We're looking for an experienced Service Advisor to work on one of the most progressive vehicle brands in the world. This position requires a high level customer and employee interaction, so the ideal candidate will not only possess the technical acumen, but also the ability to provide a strong level of customer service. This position is located at our service center; however, the role will require sales and body shop interaction. If you are interested in becoming a part of a world class service team supporting the latest technology, we are interested in hearing from you.

Join Our Team!
 
Responsibilities:

  • Answer Phone Calls, Emails and Drive In’s to address any customer concern with the highest level of response and attention.
  • Return missed phone calls, email in no less than 5 minutes.
  • Accurately record issues and data into Dealer Management System. Attention to detail critical
  • Conduct Transactions w/ system; walk customer through correction and provide summary.
  • Communicate estimated completion time, regular updates and follow through on each customer vehicle.
  • Coordinate the detail of every vehicle prior to delivery.
  • Coordinate the delivery time or pick up with each customer.
  • Follow up with Customer on services provided; ensure they are satisfied with the work performed.
  • NO SATURDAYS

Job Requirements:
  • Excellent driving record
  • Interest/Passion for the Auto Industry
  • Basic knowledge of vehicle safety procedures
  • Ability to learn new things quickly
  • Ability to take directions
  • Ability to detect and implement new ideas to increase efficiency
  • Good work ethic

Benefits Include: 

Our team members enjoy a positive working environment with opportunities for professional growth through training and advancement from within the organization.

Our team members also enjoy a comprehensive benefits program including:

Medical, Dental, Vision, LTD, STD, Life Insurance, 401K

Employee discounts on vehicle purchases, parts and service

Paid-time-off

Comprehensive employee recognition programs.

Opportunities for career advancement. 

When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits.

Simply put, you'll experience the best that a career in the automotive industry has to offer.

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary.

We are an Equal Opportunity Employer and a drug free workplace.

We Would Love To Talk With You!

Apply By Clicking The "Apply Now" Button 

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