Dealership Software Trainer - French Bilingual - Milton - Milton, Ontario, Canada

  • Automotive
  • Client Services
  • Dealer Management System
  • Training
  • Job Type: Full Time
  • Published: 01-11-2019
  • Job Location: Milton, Ontario, Canada
Job Description:

Would you like to be able to take advantage of your experience in the auto industry and turn it into an exciting new career?

We are currently looking for an automotive professional to join our Dealer Training (DTO) Team. The ideal candidate will be creative, innovative and enthusiastic, they thrive on knowledge sharing and are always up for a challenge. As a Bilingual Software Trainer, you will provide training to our new and existing customers on our Dealer Management software. If you enjoy travel to various parts of the country to change up your regular work week outside of the normal office setting, this role provides that opportunity!

Job Requirements:

Main responsibilities include:

  • Providing excellent software support to our customer
  • Working on project teams to support other departments and install needs
  • Remote and on-site training of Automotive Dealership personnel
  • Knowing when to escalate critical issues to management
  • Minimum of 1-2 weeks travel each month within North America

Skills & Qualifications:

  • Possess excellent verbal and written communication skills, both English and French
  • Strong analytical and organizational skills
  • Work well independently and in a team
  • Ability to embrace variety, structure, change and innovation
  • Previous Customer Service Experience
  • Strong Incident Management & Problem Solving Skills
  • Knowledge of Microsoft Office Suite

Additional Asset:

  • Previous Dealership/Automotive Experience

Who we are:

Headquartered in Calgary, AB and in business for 30 years; PBS has become the third largest DMS provider to the North American retail automotive industry. We are unique in the industry because we view our customers as business partners, technology innovators, and friends. Discover the face behind the name and the culture that defines us as an organization.

What we do:

PBS Software is a true windows based platform boasting ease of use and training while fully featured to support our customer experience. Our software can run all aspects of an automotive dealership with sales, service, inventory management and accounting modules to keep things moving at a steady pace.