Dealership Software Trainer - French Bilingual - Milton, Ontario, Canada

Category:
  • Automotive
  • Client Services
  • Dealer Management System
  • Training
  • Job Type: Full Time
  • Published: 11-08-2018
  • Job Location: Milton, Ontario, Canada
Job Description:

Would you like to be able to take advantage of your experience in the auto industry and turn it into an exciting new career?

We are currently looking for an automotive professional to join our Dealer Training (DTO) Team. The ideal candidate will be creative, innovative and enthusiastic, they thrive on knowledge sharing and are always up for a challenge. As a Bilingual Software Trainer, you will provide training to our new and existing customers on our Dealer Management software. If you enjoy travel to various parts of the country to change up your regular work week outside of the normal office setting, this role provides that opportunity!

Job Requirements:

Main responsibilities include:

  • Providing excellent software support to our customer
  • Working on project teams to support other departments and install needs
  • Remote and on-site training of Automotive Dealership personnel
  • Knowing when to escalate critical issues to management
  • Minimum of 1-2 weeks travel each month within North America
     

Skills & Qualifications:

  • Possess excellent verbal and written communication skills, both English and French
  • Strong analytical and organizational skills
  • Work well independently and in a team
  • Ability to embrace variety, structure, change and innovation
  • Previous Dealership/Automotive Experience considered an asset
  • Previous Customer Service Experience
  • Strong Incident Management & Problem Solving Skills
  • Knowledge of Microsoft Office Suite

 

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